Asset-Custodio for IT Management | Smart IT Asset Tracking & Locker Software
Asset-Custodio for IT Management
Give Your IT Department Complete Control Over Every Device
Managing hundreds of laptops, tablets, and IT peripherals across an organisation is a constant challenge. Asset-Custodio eliminates the manual work — automating device loans, tracking every transaction, and giving your IT team real-time visibility over the entire device estate.
🖥️ Powered by ErgoAssetOS — Our Smart Asset & Locker Management Platform
Asset-Custodio is built on ErgoAssetOS, Ergonomic Corporation's proprietary smart asset and locker management software. ErgoAssetOS powers the employee portal, admin control panel, locker hardware integration, and audit reporting that Asset-Custodio delivers for IT teams.
The IT Department's Biggest Asset Management Challenges
- Staff borrowing devices with no formal check-out process
- Lost or unaccounted laptops and tablets costing thousands to replace
- IT helpdesk overwhelmed with device loan requests and swap queries
- No visibility into which devices are in use, available, or under repair
- Manual spreadsheets that are always out of date
- No audit trail when devices go missing or are damaged
- Devices returned uncharged or in poor condition
📸 See the ErgoAssetOS Software in Action
Asset-Custodio for IT Management is powered by the ErgoAssetOS platform. Here's what your IT team and employees will see:
ErgoAssetOS Employee Portal — Browse IT assets, tools, and instruments by category. Real-time availability per locker door.
My Requests & Loans — Track Approved, Pending, Borrowed, and Completed requests with CSV export
ErgoAssetOS Touchscreen Kiosk — Collect approved IT equipment directly at the locker in under 30 seconds
How Asset-Custodio Solves IT Asset Management
1. Automated Device Loaning
Staff borrow and return devices 24/7 via smart lockers — no IT staff involvement required. Every transaction is logged automatically with user ID, timestamp, and device details.
2. Full Device Visibility
Your IT dashboard shows the real-time status of every device: available, on loan, charging, under repair, or out of service. No more guessing or manual stocktakes.
3. Automated Inventory Reporting
Lockers report their contents automatically every hour. IT managers receive scheduled reports by email — daily, weekly, or on demand — without lifting a finger.
4. IT Service Desk Integration
Asset-Custodio integrates with ticketing systems like FreshService. When a device is overdue or reported faulty, a ticket is automatically created and assigned to the right team.
5. Break/Fix & Repair Tracking
Log repair requests directly in the platform. Track devices sent for repair, schedule maintenance, and ensure devices are returned to service promptly.
6. User Access Control
Set rules by user group, department, or role. Control who can borrow which devices, for how long, and enforce late return policies automatically.
7. Audit Trails & Accountability
Every locker interaction is recorded — who opened it, when, which device was taken or returned. Full accountability with no gaps in the record.
8. Remote Locker Management
IT administrators can remotely force-open compartments, mark lockers out of service, and push updates — without visiting the locker in person.
What IT Assets Can You Manage?
- Laptops & Notebooks — Windows, Mac, Chromebook
- Tablets & iPads — For field staff, healthcare workers, students
- Smartphones & Mobile Devices — Company-issued handsets
- Peripherals — Chargers, dongles, headsets, mice, keyboards
- Access Cards & Keys — Secure key management within lockers
- AV & Presentation Equipment — Projectors, clickers, HDMI adapters
Key Benefits for IT Departments
| Benefit | Impact |
|---|---|
| Fewer helpdesk tickets | Staff self-serve 24/7 — IT team freed for higher-value work |
| Eliminate device loss | Every device tracked from loan to return with full audit trail |
| Accurate inventory | Automated hourly reporting replaces manual stocktakes |
| Faster device deployment | Pre-loaded lockers mean devices are always charged and ready |
| Reduced admin overhead | Automated workflows replace spreadsheets and manual logs |
| Compliance & accountability | Full audit trail for every device transaction |
Integrations for IT Teams
- Single Sign-On (SSO) — Staff use existing company credentials; no new passwords
- FreshService / Ticketing Systems — Auto-create tickets for overdue returns and faults
- HR & Active Directory — Sync user groups and access rules automatically
- Network / RJ45 — Lockers connect to your network for remote sync and updates
- API Access — Connect Asset-Custodio to your existing ITSM or CMDB
Powered by Asset-Custodio Smart Lockers
Asset-Custodio works with our full range of smart locker hardware — purpose-built for IT device management:
- Aura™ Rapid Deployment Smart Locker — Fast deployment for IT teams
- Zenith™ Smart Lending & Charging Locker — Device lending with integrated charging
- Omni™ Smart Locker System — Flexible configuration for any IT environment
Ready to Transform IT Asset Management?
Join organisations that have eliminated device loss, reduced IT workload, and gained full visibility over their IT estate with Asset-Custodio, powered by ErgoAssetOS.
Request a Demo Back to Asset-Custodio Explore ErgoAssetOS Platform